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Dedicated page privacy policies

Privacy and secrecy are important to us. Therefore, we highly value the security of your data. Please read this document carefully so that you can better understand our Privacy Policy and be able to enjoy our solutions even more.

1. Introduction

Committed to protecting your personal data and complying with the requirements of the General Data Protection Law (Law No. 13,709 / 18), Gesplan S/A describes in this privacy policy how and why we collect and use personal data. Gesplan S/A carries out the processing of your personal data for the fulfillment of business obligations and the means of collection, legal basis for processing, use and retention for each purpose may be different. This Policy extends to all services and contact points performed by Gesplan S/A in its contracts, services, systems, interfaces, portals, files, whether physical or digital.

2. Information

Any information you may provide to us for ordering products, services, promotions, or information, such as name, address, phone or email will not be disclosed to any other company without your consent.

Eventually, we may collect information sent by your internet browser. This may include the browser and version you used to browse our website, your operating system, the pages you visited, terms searched on our search engine, and your IP address. This information will be used for statistical searches of accesses.

3. Use of information

Browser: Collected when you visit our sites. Such information will only be used for statistical research so that we can further improve and personalize our service.

Promotional newsletters and emails: They are informative or promotional emails, which are eventually sent, if authorized by you. They will include the option to cancel the receipt if it is your preference.

Contact information: Collected when you contact us to ask for information, make suggestions or complaints, either through the internet or phone. From time to time, we may keep your comments or information on file to provide an increasingly effective service.

4. Information sharing

Cookies are small data files that are sent by websites to identify a computer on the internet. Gesplan S/A can use this resource to identify its customers every time they return to this site, providing a more personalized and efficient service. If this feature is not desired by the customer, it can be disabled via the system browser. It is important to note that cookies allow us to identify computers, not people.

5. Cookies

Cookies são pequenos arquivos de dados que são enviados por websites para poder identificar um computador na internet. A Gesplan S/A pode utilizar-se de tal recurso para identificar seus clientes toda vez que retornarem a esse site, provendo um serviço mais personalizado e eficiente. Caso este recurso não seja desejado pelo cliente, este pode ser desativado através do navegador do sistema. É importante ressaltar que os cookies permitem identificar computadores, não pessoas.

6. Links to other sites

In some parts of our site, we disclose links to other sites that may be of interest to our customers, however, since they are not controlled by us, we have no responsibility for their respective Privacy Policies. Therefore, we recommend that you check the policies of each website you visit.

7. Protecting personal information

Gesplan S/A, like any other company in the world, cannot guarantee that your data will never be accessed by unauthorized people, but we can guarantee that all reasonable measures are taken to prevent this from happening. That is why we use an SSL digital authentication system. Through this system, it is possible to initiate a secure connection between our servers and your computer, in addition, all data sent through this connection is encrypted, ensuring the integrity and maximum security of your information.

8. Storage

The data are stored on our servers for historical purposes for at least 05 (five) years and will be excluded from the Gesplan S/A base when requested by its holders or when they are no longer needed or relevant for the provision of service by Gesplan S/A.

9. Change in Privacy Policy

Gesplan S/A reserves the right to change the Privacy Policy whenever necessary, so it is recommended to periodically visit this page to check for any updates and changes.

10. Contact us

If you have questions, complaints or suggestions regarding any product, service or information, please do not hesitate to contact us, using our channels available on the website or falecom@gesplan.com.br.

[Version 1.1 | Updated 10/26/2023]